Category: Opinions

How AI is reshaping insurance claims with automation
Effective claims automation requires a cultural shift that prioritizes people, processes and strategic alignment.

How to use benefits to maximum effect in disaster recovery
Employers that consider their benefit programs before disaster strikes can make them more accessible to…

Implementing GenAI: Maximizing business impact while mitigating risks
Insurers can use GenAI to elevate different use cases, from streamlining critical business functions to…

Understanding the EU’s Digital Operational Resilience Act
DORA applies to roughly 22,000 entities in the EU and violators can face fines of…

How potential market shifts are affecting homeowners insurance
Several factors are contributing to rising insurance premiums for homeowners.

How agentic AI can transform client services for financial advisors
The most successful advisory practices will blend human and artificial intelligence to create symbiotic relationships…

How employers can develop a more personalized approach to benefits
The CEO of Payroll Integrations shares what to consider when putting together the benefits that…

Insurance consumers accelerate shift to mobile channels
The integration of cell phones into daily life makes mobile engagement a top strategic priority…

Unmasking the hidden risks of level-funded and self-insured plans
Personal liability can strike silently, leaving decision-makers vulnerable to lawsuits and fines that can have…

Tech, talent & partnerships: Reshaping the future of insurance
As insurtech adoption grows, three trends are emerging.